Performance Analysis of Sharia Banking Using The Educatian Prism Method: Case Study Pt. Bank Muammalat Sumatera Utara

Authors

  • Atika Atika Fakultas Ekonomi dan Bisnis Islam, Universitas Islam Negeri Sumatera Utara, Indonesia
  • Saparuddin Siregar Fakultas Ekonomi dan Bisnis Islam, Universitas Islam Negeri Sumatera Utara, Indonesia
  • Sugianto Sugianto Fakultas Ekonomi dan Bisnis Islam, Universitas Islam Negeri Sumatera Utara, Indonesia

DOI:

https://doi.org/10.30868/ei.v12i01.4264

Keywords:

Sharia Bank, Performance, Performance Prism Method

Abstract

Using the performance prism method, this study aims to determine and analyze the performance of Islamic banking at PT. Bank Muammalat. The Performance Prism method is a performance measurement model that depicts organizational performance as a three-dimensional shape (prism) with five sides. This model considers satisfaction, stakeholder contribution, process, and company capability in addition to strategy. This is a quantitative study with a descriptive approach. The results showed that PT. Bank Muamalat performance is already good, as evidenced by the overall Total Index value of 6.2331. Whereas a score of 6-7 indicated that the resulting performance was good according to the provisions of the OMAX Achievement Target.

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Published

25-02-2023

Issue

Vol. 12 No. 01 (2023): Edukasi Islami: Jurnal Pendidikan Islam

Section

Articles

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